About us
We are a specialized logistics operator providing management, warehousing and drug distribution services to the pharmaceutical industry. We provide services, both for the human and veterinary markets. We carefully tailor our activities to meet the market's needs, fostering multidimensional and comprehensive cooperation on behalf of healthcare.
Our nationwide distribution network is based on a pharmaceutical and veterinary wholesale warehouse and a system of loading bays. High specialization and years of experience allow us to respond to the expectations of the most demanding Customers. We tailor our service portfolio to their needs.
We carry out delivery of medicines, vaccines, dietary supplements, special-purpose foods, cosmetics, dressing materials, hygiene products and medical devices – to open pharmacies, hospital pharmacies, wholesalers, clinics, private practices and even individuals. We guarantee safe transportation of products within fixed temperature ranges in accordance with the requirements of the pharmaceutical law.
The entire logistics system was designed to meet the requirements of the Act of September 6, 2001. Pharmaceutical Law and the Decree of the Minister of Health on Good Distribution Practice Procedures. To ensure quality transportation, all employees are bound by internal procedures to ensure that shipments are properly received, stored, transported and delivered to customers - safely and on time.
Our goal is to constantly improve quality, so a key role is to maintain constant control of transport conditions, ensure proper transport temperature and timely delivery.
We also operate outside the country by organizing international transports, mainly within the European Union countries.
Pharmalink provides
Mission, Vision
Mission
We Deliver Health.
We provide modern and secure logistics and transportation solutions for pharmaceuticals. This way, we prioritize patient health and save lives.
Vision
Our ambition is to be the undisputed leader in logistics for pharmaceuticals. We combine the competence of our employees with technological innovations to help patients and our partners. Our goal is to operate in a sustainable development model. We create dedicated solutions for all stakeholders.
Our values
Health
Is a paramount value for us. We care for it at every stage. First of all, we provide the medical products that patients need. We also focus on healthy, long-term business relationships with partners. We also promote an active lifestyle and the continued development of our employees. We care about ecology and sustainability, which also translates into the health of local communities.
Innovation
We combine human competence with the possibilities offered by modern technology – all so that we can always rise to the challenges. Believing in our mission, we set trends and are constantly developing and tailoring our services. We owe our innovation to our sensitivity and openness to the needs of patients and partners.
For us, nothing is impossible.
People
We are a market leader thanks to the competence and experience of our employees. We all understand very well the mission we are carrying out. We are united by a deep sense of responsibility, passion and commitment to the activities we undertake. We believe in specialized and unique knowledge, which makes us experts in the field of pharmalogy. It is because of this that we move forward every day, focusing on the development of each individual as well as the entire organization.
Reliability
Superior quality and accountability are the common denominator of everything we do.
This also applies to building relationships with stakeholders, where we rely on long-term cooperation.
Maintaining clear communication, fostering mutual loyalty, and establishing the utmost trust are of paramount importance to us.
Quality System
Quality System in accordance with DPD
Permits held:
- Wholesale authorization Authorization No. GIF-N-411/1023/1-7/TL/16, date of issue: 2016-10-03
- Permits for wholesale of narcotic drugs and psychotropic substances GIF-N-4430/40/KK/16, date of issue: 04-10-2016
- License to conduct wholesale of precursors NOH.5521.16.2020.DKO.2 dated. 11.05.2020
- The Quality System (SJ) at Pharmalink Pharmaceutical Wholesaler complies with the requirements of Good Distribution Practice and aims to ensure that products and services provided by Pharmalink meet the expectations of patients, customers while remaining in full compliance with applicable regulations.
- The Marketing Authorisation Holder (Pharmaceutical Warehouse Manager) is responsible for the implementation and supervision of the proper functioning of the Quality System at Pharmalink Pharmaceutical Warehouse. The Quality System has also been implemented in the loading bays, which are part of the Pharmaceutical Wholesaler’s transportation system and included in the authorisation permit.
- Valid at the Pharmalink Sp. z o.o. wholesaler. The Quality System is described in detail in the Quality System Documentation.
- Distribution processes are described in the procedures and instructions of the Quality System
- Warehouse premises and means of transport are covered by qualification and meet the requirements of DPD
- Transport is covered by additional security systems allowing GPS monitoring
ISO 9001:2015
Certified Quality System As a specialized logistics operator with a fleet of nearly 600 vehicles, we have undertaken the introduction and development of a Quality Management System based on ISO 9001 in the process of vehicle qualification and mapping. This stage is crucial to ensure the correct temperature conditions required during the transportation of medicinal products in accordance with pharmaceutical law and DPD.
Vehicle mappings are part of the qualification of the means of transportation. In addition to the temperature distribution, the technical condition of the vehicle, its safety features, capacity, and the condition of the isothermal body are checked.
Veterinary wholesale quality system in line with the Veterinary DPD
Permits held:
- Permit to operate a pharmaceutical wholesaler of veterinary medicinal products No. 519 issued by the Chief Veterinarian, date of issue: 2020-05-25
- Permit for wholesale of veterinary medicinal products containing narcotic drugs and psychotropic substances No. NZOH.5520.54.2020.DKO.2, date of issuance 2020-12-31
- The quality system at Pharmalink pharmaceutical wholesale of veterinary medicinal products complies with the requirements of Good Distribution Practice for veterinary medicinal products. The quality system has been implemented in the pharmaceutical wholesaler of medicinal products and also in the handling chambers included in the permit, and supervision of its proper functioning is carried out by the Responsible Person (Manager of the pharmaceutical wholesaler of veterinary medicinal products).
- The quality system ensures the delivery of the highest quality services to our customers, with compliance with legal requirements. It covers all areas required by the Good Distribution Practice Regulation for veterinary medicinal products, including storage, receipt and dispensing of veterinary medicinal products, as well as transportation of wholesale products. Quality system support activities such as internal inspections, deviation analysis, taking corrective and remedial actions, quality risk management, and change supervision have also been implemented.
- In order to ensure the safety and quality of feed products, the Pharmalink veterinary wholesaler has also implemented the HACCP food health safety surveillance and control system, the maintenance of which is supervised by a designated team.
